The CALM System was developed with the aim of producing an effective, criteria and evidence based system of training in aggression management, to help protect both staff and service users from abuse and injury.
The system is divided into two modules:
- CALM Theory Module (Module 1) The Management of Critical incidents/Challenging behaviour. The module follows a ‘whole organisational, systems-based approach’, with positive behavioural support and trauma informed care as key perspectives.
- CALM Physical Restraint Module (Module 2) A hierarchical model based on “Core” and “Supplementary” curricula. All techniques are non aversive and have been independently bio mechanically evaluated, with most restraints taking place in a standing or seated position.